2001 Annual Report

Below are vital cumulative statistics tabulated from March 9, 2000 to February 6, 2002. In cases where the period is identified as Year 1, the statistics relate strictly to the period March 9, 2000 to March 31, 2001.

Key Claims Evaluation Statistics
	As of Mar 31, 2001	%	As of Feb 6, 2002	%
Total Funds Disbursed	$72,341,109	N/A	$198,762,991	N/A
Average Payment per Claim	$65,884	N/A	$40,186	N/A
Claims Received	5,269	N/A	7,868	N/A
Claims Reviewed	5,176	98%	7,785	99%
Incomplete Submissions	3,322	63%	2,008	26%
Claims Approved	1,757	33.4%	4,946	63%
Claims Denied	190	3.6%	831	10%
Traceback Searches Requests	1,914	N/A	3,006	N/A
Traceback Results Pending	769	40%	514	17%

 

CLAIMS AND FINANCIAL
Total claims received to date	7,894
Total claims processed to date	7,823
Total tracebacks initiated to date	3,022
Total compensation paid to date	$198,762,991.25
Average amount paid per claimant	$41,897.75
Year 1 - average new claims per month	303
TOLL FREE CALL CENTRE
Year 1 - average calls per day	140
Year 1 - average caller wait time	3 minutes, 9 seconds
Year 1 - total calls answered	41,000
Year 2 - average wait time	31 seconds

 

PAYMENT TYPE	AMOUNT
FIXED PAYMENTS	$149,033,625.02
DECEASED BEFORE JAN. 1/99	$21,573,680.33
DRUG THERAPY	$4,811,004.78
DECEASED AFTER JAN. 1/99	$2,988,370.50
HEMO - $50,000 ELECTION	$1,587,274.01
UNINSURED MEDICAL EXPENSES	$339,163.36
UNINSURED FUNERAL EXPENSES	$735,635.39
OUT-OF-POCKET EXPENSES	$887,836.53
LOSS OF INCOME	$3,720,227.06
LOSS OF SUPPORT	$430,542.43
LOSS OF SERVICES	$13,170,361.84
PROVINCIAL PROGRAM REIMBURSEMENT	($515,000.00)
TOTAL COMPENSATION PAID	$198,762,991.25

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