Appeals : Arbitrator
Decisions : #128 - March 11, 2004
D E C I S I O N
Claim ID: 1300539
I. ISSUE
1. The threshold issue in this arbitration is whether the
Administrator was correct in denying a claim under the Transfused
HCV Plan (the "Plan") on the basis that the Claimant
did not receive transfused Blood within the Class Period from
a donor determined to be HCV antibody positive. The answer
to that question turns on whether there is "persuasive
evidence" under section 3.04 (2) of the Plan, to the
effect that the Claimant was infected for the first time with
HCV by a Blood transfusion received in Canada during the Class
Period, which refutes the results of a negative traceback
under section 3.04(1) requiring the Administrator to reject
the claim.
II. BACKGROUND
2. The Claimant submitted an application for compensation
as a Primarily-Infected Person under the Plan approved by
various superior court orders in Canada. The claim was initiated
in October 2000.
3. The claim was founded on facts that are not in dispute:
(i) the Claimant received several units of blood by transfusion
in February 1988 at the UBC Health Sciences Centre Hospital
("UBC Hospital") where she had surgery for colon
cancer; |
(ii) there was no history of Blood transfusions before
the Class Period and no known history of infection with
Hepatitis Non-A, Non-B or Hepatitis C virus prior to the
Class Period and no history of risk factors for the virus
such as use of non-prescription intravenous drugs; |
(iii) Fund counsel accepts that the only transfusions
the Claimant had throughout her life were the transfusions
of four units of blood in February 1988; and
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(iv) Fund counsel also accepts that the Claimant lead
a "clean lifestyle": she was in a faithful monogamous
relationship with her husband who was free of the virus,
she did not use any illicit intravenous drugs, she did
not have any body piercings or tattoos, she did not receive
dialysis, she was never incarcerated in prison and she
did not receive any other blood products. |
4. The Administrator initiated a traceback under the Litigation
Notification Program ("LNP") on January 15, 2001.
The LNP is an internal program of Canadian Blood Services
("CBS") by which CBS conducts tracebacks on an expedited
basis in accordance with the court approved Traceback Protocols.
5. In the case of the Claimant, a traceback had already been
initiated in 1998 under Health Canada Guidelines.
6. The Court process by which CBS conducts a traceback investigation
is the same whether the case is an LNP case or not; however,
the LNP requires completion of a traceback investigation within
six months of the Fund Administrator's request and there is
separate funding for the LNP. The LNP traceback joined the
traceback already initiated.
7. By letter dated April 4, 2001, the LNP traceback was completed
and the results concerning the four donors of the four units
of blood transfused to the Claimant in February 1988 were
all negative.
8. By letter dated July 6, 2001, the Administrator rejected
the claim on the basis of the negative traceback subject to
the provision of further evidence to the contrary; i.e. that
notwithstanding the results of the Traceback Procedure the
Claimant was infected, for the first time, with HCV during
the Class Period. However, the Claimant had died in May 2001
of causes unrelated to HCV.
9. The Claimant's son, her personal representative, proceeded
with the Claim.
10. In processing the Claim, the Administrator requested further
information from CBS. As a result, CBS issued a detailed letter
dated August 15, 2002 discussing the results of the traceback.
11. By letter dated September 24, 2002 the Administrator issued
its final denial of the claim.
12. A review of the Administrator's denial of the claim is
sought by way of arbitration.
13. After a number of pre-hearing conferences resulting in
certain directions and a preliminary order, an in-person hearing
was conducted on February 18, 2004 in Vancouver, B.C.
III. THE EVIDENCE AND SUBMISSION
14. The plaintiff's adult son appeared at the hearing as both
the Claimant's personal representative and as a witness. Mr.
William Ferguson appeared as Fund Counsel. The parties agreed
on a number of evidentiary points although they did not agree
on the inferences to be drawn from the evidence nor on the
conclusion I should reach about the evidence.
15. It was certainly not in dispute that the Claimant had
been exposed to the Hepatitis C virus and tested positive
commencing in 1995 for HCV antibody. It was also agreed that
the Claimant was transfused during the Class Period and there
was no evidence that she received blood products before or
after the Class Period. Fund Counsel agreed that the basic
pre-conditions for entitlement to compensation under the Plan
were met: proof by appropriate records of a Blood transfusion
in Canada during the Class Period and positive HCV antibody
tests.
16. It was also clear from the evidence (and not disputed
by Fund Counsel) that the Claimant, born in 1920, lead a long
life without known risks of exposure to lifestyle risks of
Hepatitis C such as those noted above.
17. It is also common ground that the Claimant during her
lifetime did not have any symptoms of the HCV virus and she
died of causes unrelated to Hepatitis C. The evidence also
revealed that she had a history of numerous health complaints
which resulted in a number of medical procedures and surgeries
before and after her colon surgery in February 1988. Parts
of her medical charts were put in evidence but the parties
did not have her entire medical records.
18. It is apparent that it will never be known with any medical
certainty when the Claimant was exposed to the Hepatitis C
virus. All that can be said with certainty is that the Claimant,
according to a laboratory report in the records of the Claimant's
family physician, tested positive for the HCV antibody in
April 1995 and therefore, according to the testimony of Dr.
Kleinman, an expert in transfusion medicine, the Claimant
was exposed to HCV at some point during her lifetime up to
a few months before April 1995. Dr. Kleinman concedes that
on the basis of the medical records available for his review,
he would implicate the February 1988 transfusion as the likely
source of the Claimant's infection but for the negative traceback.
19. The medical records, albeit incomplete, provided evidence
that before the Claimant's colon cancer surgery in 1988, she
had a number of previous operations.
20. The records of UBC Hospital in February 1988, subsequently
confirmed by entries in Dr. Belton's chart, show that the
Claimant had prior surgery including a hysterectomy, removal
of her gallbladder and an appendectomy. Following her surgery
for colon cancer in February 1988 she also had a right mastectomy
and procedures for hernia repair. Fund Counsel also notes
a procedure called a sigmoidoscopy, involving an internal
probe, conducted on February 9, 1988, a procedure obviously
connected with the Claimant's colon cancer. Mr. Ferguson suggests
that the cause of the Claimant's HCV infection is unknown
or is likely linked to other medical procedures which would
involve surgeries, scopes, tests, injections, etc. Mr. Ferguson
obtained some support for his submission from Dr. Kleinman
who gives examples of cases in the United States and Canada
of patients acquiring Hepatitis C in the medical clinic setting
from improper use of needles to administer intravenous medications,
in dialysis units and from infected surgical team members.
Dr. Kleinman conceded that there is no actual proof in this
case that the Claimant acquired Hepatitis C infection through
medical procedures: it is a possible additional route of infection
transmission that has not been well documented until very
recently. Dr. Kleinman concludes that the cause of the Claimant's
Hepatitis C infection in this case is simply unknown.
21. On behalf of the Claimant, considerable reliance was placed
on the evidence of two doctors who treated the Claimant in
the later stages of her life: Dr. Belton, her general practitioner
since 1993 and Dr. Atkinson, a gastroentorologist who treated
the Claimant from September 2000 to May 2001. Neither doctor
was called as a witness at the in-person hearing.
22. It was Dr. Atkinson's opinion by way of letter dated October
24, 2003 that the Claimant had no risk factors for Hepatitis
C and she was not involved in any high risk behaviour. He
stated that her only risk factor would have been the 1988
Blood transfusion.
23. Dr. Belton supported the claim initially made in 2000
and he completed a TRAN 2 Form in June 2000. Dr. Belton authored
two letters dated October 29, 2003 and January 25, 2004 for
specific use in this arbitration. It is Dr. Belton's opinion
that the most likely source of the Claimant's Hepatitis C
infection was the Blood transfusion in 1988. In his opinion,
the Claimant did not have any other risk factors for contracting
the virus. As he stated she did not receive dialysis, she
did not have an infected spouse, she was never incarcerated
in prison, she did not take intravenous nor intra-nasal drugs,
she did not have any body piercings or tattoos and she was
in a faithful monogamous relationship with a spouse who was
free of the Hep C virus. Dr. Belton acknowledged that she
did have other operations which potentially could have been
a source of exposure to the virus; but, he thought it more
likely that she would have contracted the virus from a transfusion
rather than an infected surgeon or a contaminated surgical
instrument. I believe Dr. Kleinman would agree with Dr. Belton
absent the negative traceback which, in his opinion, effectively
ruled out the 1988 Blood transfusion as the source of infection.
24. Carol Miller, the Appeal Coordinator for the Administrator,
testified. She reviewed the claim file and assisted in the
interpretation of some of the medical information. She confirmed
that the Claimant received a total of four units of packed
blood cells at UBC Hospital in February 1988: two units on
February 15, 1988 by way of transfusion pre-surgery and two
units on February 19, 1988 post-surgery. Those facts are confirmed
in the records and are not in dispute.
25. Ms. Miller assisted with a review of the detailed CBS
letter dated August 15, 2002 setting out the results of the
traceback procedure. The first donor (Unit A(1)239101) had
made 20 blood donations, the last tested in April 1999. The
second donor (Unit A(7)239123) also made 20 blood donations
with the last donation in March 2000. A third donor (Unit
A(8)229776) donated blood on seven occasions with the most
recent being in June 1994. The fourth donor (Unit A(4)234426)
made only one donation subsequent to the 1988 donation and
that donation was in March 2001. The record does not reveal
the exact date of all the subsequent donations, save and except
the last donor who had only one subsequent test. However,
the traceback confirms that all tests were negative for the
HCV antibody.
26. Dr. Kleinman submitted a report dated December 30, 2003
and testified. He is a pathologist and an expert in blood
transfusions, blood related diseases, blood screening, blood
collection and traceback procedures. He gave rather detailed
evidence on cross-examination concerning the process for collecting
blood and manufacturing blood products. The process is a closed
system under rigid sterile controls. He admitted that he is
aware of cases of bacterial infection in the bags provided
by suppliers but that phenomenon is very rare. He also admitted
that, as the processes involve people, there could be failure
from human error.
27. Dr. Kleinman also gave evidence about four theoretical
reasons why Hepatitis C and HIV viruses could be transmitted
by blood transfusion despite testing the blood donors for
antibodies to these viruses. The first reason is that a donation
might be given prior to the development of the antibody (this
is referred to as "window period"). He would effectively
rule that out as a possibility in this case as the four donors
were all negative for the antibody several years later, and
in the case of three of the donors on multiple occasions.
A second theoretical reason for transmission is the existence
of viral mutations that are not detected by the antibody test.
He admitted that this may occur for HIV infection but is not
the case for Hepatitis C: all known Hepatitis C viral strains
are detected by the EIA 2.0 or 3.0 tests, the tests administered
on the donors in this case. A third reason is the existence
of an immunosilent carrier state, in which individuals with
normal immune systems do not make Hepatitis C antibody despite
having Hepatitis C virus in their blood. This is a very rare
phenomenon. As I understood Dr. Kleinman's evidence, this
phenomenon is so rare that in four years of screening there
have only been three cases out of eight million donors screened
in the United States and no cases at all in Canada in screening
over four million donations in Canada. A fourth reason for
transmission is a laboratory error in performing the Hepatitis
C antibody test. Studies have indicated errors at a rate of
approximately one to three per 2,000. However, Dr. Kleinman
states that an error in testing is extremely unlikely since
in three of the four cases, the donors were tested on multiple
occasions with consistently negative results. That would leave
the fourth donor who was only tested one subsequent occasion
in 2001, however by 2001 the screening tests also included
the RNA test, a test for the virus. Yet there was no evidence
of the actual RNA test in the record. I am therefore left
with a potential error rate with respect to the fourth donor
of one to three per 2,000 for the antibody test.
28. Dr. Kleinman also gave evidence of a fifth theoretical
reason why viruses could still be transmitted by blood transfusion
despite testing blood donors for antibodies. He referred to
a phenomenon known as seroreversion. That is a phenomenon
when someone who is positive at one time for the antibody
loses the antibodies in their system. Apparently there has
not been much study of the phenomenon. The studies that exist
are based on a time frame of 17 to 20 years after exposure.
Apparently 7-15% of people exposed to the virus will clear
the antibody. People first lose the virus and then the antibody.
Two-thirds of people who get the virus never lose it and if
one has the virus one will have the antibody. All Dr. Kleinman
can say about people losing the antibody at say 6-12 years,
is that it has not really been documented but would be an
even smaller percentage. Moreover, Dr. Kleinman testified
that if one donor lost the antibody that person could only
have been infectious for approximately one year before February
1988. If a person loses the virus it will happen quickly and
usually within approximately one year. Dr. Kleinman said one
would be looking for a very small group, one that had been
recently infected before February 1988 but then quickly lost
the virus.
29. Dr. Kleinman testified that he is unaware of studies of
any people who experienced seroreversion in 13 years. Apparently
there are no studies. He referred to 13 years in connection
with the fourth donor who was tested again in 2001, 13 years
after 1988.
30. In conclusion, Dr. Kleinman agreed he could not rule out
seroreversion completely because to be certain one would have
had to test the 1988 samples and of course they were never
tested. He could only say that it would be very unlikely in
this case.
31. Questions were put to Dr. Kleinman concerning an article
he coauthored in 1997 in "Transfusion Medicine Reviews"
referred to in Referee decision #93, April 16, 2003. Dr. Kleinman
stated that part of the article quoted in the decision was
not specific to HCV virus but rather generally dealt with
viral agents. The third reason discussed in that quotation
for reasons why transmission of viral agents might occur,
despite testing of blood for evidence of infection, is not
applicable specifically to the Hepatitis C virus. This is
referred to as the second theoretical reason in his report
of December 30, 2003 in this case and in which he says that
all known Hepatitis C viral strains are detected by EIA 2.0
or 3.0 tests. The other three potential reasons discussed
in the 1997 article apply to HCV and were specifically the
window period, the immunosilent carrier and laboratory error,
all of which was the subject of evidence in this case.
32. An interesting element of decision #93, not present in
this case, is that decision #93 involved a hospitalized patient
undergoing surgery who had acute symptoms of HCV infection
within a very short time, apparently a month or so from transfusion.
IV. DISCUSSION
33. I am guided by the judicial decision of Mr. Justice Pitfield
of the British Columbia Supreme Court pronounced May 9, 2003
in decision #53 in reaching my decision. A number of other
decisions including decisions numbered 68, 54, 86 and 110
have been referred to in submissions.
34. In decision #53, Mr. Justice Pitfield stated as follows:
[9] Article 3.04(1) applies notwithstanding any other
provision of the Settlement Agreement except Article 3.04(2).
Article 3.04(1) provides that the Administrator must reject
a claim for compensation if either of two conditions is
satisfied: the Claimant received blood prior to January
1, 1986 and the traceback in respect of that transfusion
indicates that the blood donor was infected with the Hepatitis
C antibody, or the Claimant received a transfusion or
transfusions in the class period and the traceback in
respect of that or those transfusions indicates that neither
the donor nor donors of the blood transfused in the class
period tested Hepatitis C antibody positive. |
[10] Article 3.04(2) provides an exception to Article
3.04(1). Notwithstanding traceback results, a Claimant
may prove that he or she was infected with the Hepatitis
C antibody for the first time by a blood transfusion received
in the class period. The Settlement Agreement is silent
with respect to the applicable burden of proof and the
nature of the evidence that might refute the traceback
result. |
[11] A number of observations are warranted in the face
of Article 3.04. First, the principal basis specified
in the Settlement Agreement for the purpose of determining
eligibility is receipt of an infected transfusion in the
class period. However, receipt of an infected transfusion
in the class period is insufficient to establish eligibility
if the Claimant also received an infected transfusion
prior to the commencement of the class period. In addition,
a Hepatitis C infected person is prima facie ineligible
if the traceback in respect of class period transfusions
demonstrates that none of the donors of that transfused
blood tested positive for the Hepatitis C antibody. |
[12] While those who are infected with Hepatitis C but
denied coverage because of Article 3.04 might feel aggrieved,
the provisions of the Settlement Agreement were proposed
by counsel for all parties and endorsed by the supervising
courts in British Columbia, Ontario and Quebec. The traceback
protocol by which eligibility is to be assessed initially
was endorsed by the supervising courts. Because tests
to identify the presence or absence of the Hepatitis C
antibody had not been conducted in the class period, the
protocol provided that steps were to be taken to identify
the donors of the blood transfused to a claimant in the
class period, whether those donors donated blood after
the close of the class period, whether those subsequent
donations were tested for the Hepatitis C antibody, and
whether the result of the test was positive or negative.
If the donor could not be identified or had not made a
later donation of blood, antibody test results were not
available in relation to those later donations, or the
HCV antibody test results were positive, the Claimant
was eligible for compensation. |
[13] The traceback protocol was developed in accordance
with prevailing science. The Settlement Agreement and
the protocol were approved by counsel for the members
of the class and the defendants, and subsequently by court
order. The protocol was considered the best means of relating
infection to blood transfusion for which the Settlement
Agreement is intended to compensate. |
[14] While the primary basis for the determination of
eligibility is the traceback process, a Claimant may adduce
evidence on appeal in support of the claim that he or
she was infected for the first time in the class period
notwithstanding a negative traceback result. In my opinion,
Article 3.04(2) does not permit a Claimant to conduct
his or her own traceback procedure. The Article contemplates
that there might be evidence which would establish that
the source of the infection, more likely than not or on
the balance of probabilities, was a transfusion received
in the period. It is not an answer to a Claimant's attempt
to provide such evidence to say that some small percentage
of the population may be infected by HCV from unknown
sources. Were such an assertion an answer, a Claimant
could never refute the traceback result because the Claimant
could never prove that he or she was not one of that small
percentage of the population who might have been so infected. |
[15] The evidence the Claimant would be required to adduce
on appeal would include, at the least, complete family
and personal medical history and detailed evidence of
all aspects of the Claimant's lifestyle including evidence
of the absence of opportunity to be infected by needles
or injections, however and for whatever purpose received.
The kinds of evidence I have described are not intended
to be exhaustive. Rather they are intended to point to
the process that must be followed in the attempt to refute
the traceback result. |
[16] A simple denial by a Claimant of personal history
or actions that have been identified as potential non-transfusion
sources of HCV infection will not suffice. The reliability
of the assertion which is subjective in nature would have
to be tested by reference to all known objective evidence.
One of the pieces of objective evidence is the negative
traceback result following upon the application of, and
adherence to, the approved traceback protocol. Contradictory
objective evidence would have to be very persuasive if
the traceback result is to be refuted. |
35. A Primarily-Infected Person, as noted by Justice Pitfield,
is prima facie ineligible for compensation if the traceback
demonstrates that none of the donors of class period transfusions
tested positive for the Hepatitis C antibody. Under Article
3.04(1), the Administrator is left no discretion in the face
of a negative traceback: the claim must be rejected. Section
3.04(2) allows a claimant a last chance of eligibility if
evidence can be mustered to refute the results of the traceback.
As Mr. Justice Pitfield articulated, Article 3.04(2) does
not permit a claimant to conduct his or her own traceback
procedure. It contemplates that there might be evidence which
would establish that the source of the infection, more likely
than not or on a balance of probabilities, was a transfusion
received in the Class Period. According to Mr. Justice Pitfield,
contradictory objective evidence would have to be very persuasive
if the traceback result is to be refuted.
36. The question I then pose to myself is as follows: am I
satisfied, on a balance of probabilities, by persuasive evidence
that the Claimant, notwithstanding the traceback, was infected
by transfusion in February, 1988 at UBC Hospital? On behalf
of the Claimant, reliance is placed on the evidence of Dr.
Belton and Dr. Atkinson, the exemplary lifestyle of the Claimant
and the possibilities of transmission of the Hepatitis C virus
by blood transfusion despite negative antibody tests by the
blood donors. Is that evidence sufficiently persuasive to
meet the onus of proof? I do not find it sufficiently persuasive.
37. While the evidence of Dr. Belton and Dr. Atkinson was
helpful, they did not deal specifically in their letters with
the negative traceback nor did they rebut in any way the evidence
of Dr. Kleinman. Moreover, while there was convincing evidence
of the Claimant's exemplary lifestyle, the evidence of her
medical history did not exclude the absence of opportunity
to be infected through other medical procedures as noted in
paragraph 20 of this decision. Concerning the evidence of
Dr. Kleinman, the best that might be said on behalf of the
Claimant is the possibility of the phenomenon known as seroreversion
or a potential error in the testing of the fourth donor in
2001. I accept the evidence of Dr. Kleinman that the possibility
of seroreversion is very unlikely in this case. A possible
statistical error rate of one to three per 2,000 in relation
to the fourth donor is not, in my opinion, persuasive enough
to refute the traceback results. Having considered all the
evidence carefully, I conclude that the Claimant has not met
the onus of proof required under Section 3.04(2) of the Plan
to refute the negative traceback. Accordingly, I uphold the
Administrator's denial of the claim.
DATED at Vancouver, British Columbia, this 11th day of March,
2004.
___"Vincent R.K. Orchard_______
Vincent R.K. Orchard, Arbitrator
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